01Assistant or agent?
An agent that works on its own cloud computer
An assistant first, with agent mode on paid plans
Both: you talk to it, and it acts with your OK
Three ways to get help from AI, side by side.
Muse is a personal agent for errands. ChatGPT is a general AI assistant, mostly used for writing, research and work. Lucie is a personal AI for your whole life.
ChatGPT is the stronger all-rounder. It is better for writing, research and thinking things through, and paid plans add an agent that can browse and fill in forms.
Muse, Meta’s personal agent, is built to run errands for you. It works on its own cloud computer, keeps going after you close the app, and lives in WhatsApp. It is US only and free to start, with paid plans at $20 and $100 a month.
Lucie is a personal assistant that researches, drafts, plans and books, with your approval. Its proactive support connects your calendar, email and health to spot what matters and help at the right moment.
| Lucie | |||
|---|---|---|---|
| Type of product | Personal agent for errands | General AI assistant for writing, research and work | Personal AI for your whole life |
| Questions and research | Yes | Yes | Yes |
| Everyday requests | Yes | Yes | Yes |
| Email and calendar | Via integration | Via integration | Yes |
| Connected apps | Via integration | Via integration | Via integration |
| Multi-step tasks | Requires approval | Requires approval | Requires approval |
| What it is | A personal AI agent from Meta that runs errands on its own cloud computer | OpenAI’s general AI assistant, with an agent mode for tasks | A personal AI assistant that gets things done and helps before you ask |
| How you use it | Chat in the Muse app or in WhatsApp | Chat or voice; agent mode for tasks | Chat or talk in the Lucie app |
| Writing and research | YesCan write too, though its focus is errands | YesIts biggest strength: writing, explaining, summarising, research | YesDrafts, documents and web comparisons; not built for deep research |
| What it does best | Multi-step errands: email, travel, shopping, forms. Keeps going after you close the app | Questions, writing, research and documents; supervised browser tasks on paid plans | Email, calendar, research, follow-ups and bookings, connected to your health and goals |
| Before it acts | Requires approvalBy default it asks before important actions like sending email or buying. You can change this | Requires approvalAgent pauses for your confirmation on high-impact actions | Requires approvalNothing is sent, booked or bought until you confirm |
| Proactive help | YesWorks in the background on goals you give it and pings you when it needs you | LimitedMostly answers when you ask; you can schedule tasks to run later | YesProactive support reads your calendar, inbox, health and memory, and speaks up only when something matters |
| Personal memory | YesRemembers useful details, per press | YesMemory across chats, which you can manage | YesRemembers what matters; review, edit or remove anything |
| Connects to | Via integrationGmail and other email, calendar, WhatsApp, Instagram, Facebook, Threads, Apple Health | Via integrationGmail, Google Calendar, Drive, Slack and more through apps; Apple Health in the US | Via integrationGmail, Outlook, iCloud, Google Calendar, Apple Health, Oura, WHOOP, Garmin and more |
| What users report on X | Users praise shopping and bill savings. Complaints: robot checks, slow tasks, a reported chat leak | Works for ordering and unsubscribing. Complaints: slow, buggy browsing | Our own product, so we left it out of this row. It is only on iPhone and Mac |
| Where it works | Mobile, Mac and WhatsApp | Web, desktop and mobile | iPhone and Mac |
| Who can get it | LimitedUS only, adults 18+. Card needed at sign-up | YesWidely available; agent mode on paid plans; Health in the US | YesOn the App Store and for Mac |
| Price | Free with usage limits; Power $20/mo; Maximum $100/mo | Free; Go $8/mo; Plus $20/mo; Pro from $100/mo | 7-day trial, then a subscription |
An agent that works on its own cloud computer
An assistant first, with agent mode on paid plans
Both: you talk to it, and it acts with your OK
It can write, but it is built for errands
Its biggest strength
Good for everyday drafts; not for deep research
Built for them; asks before buying by default
Agent mode browses and fills in forms, with confirmations
Books, buys and drafts, always after your yes
Muse app on phone and Mac, and WhatsApp
Web, desktop and mobile
iPhone and Mac, with the same memories
Most AI waits for you to ask, Lucie helps before you need to.
Works in the background on goals you give it and pings you when it needs you
Mostly answers when you ask; you can schedule tasks to run later
Proactive support reads your calendar, inbox, health and memory, and speaks up only when something matters



Leo’s pick-up moved to 14:00 on Friday, the same time as your call with Ana. Move the call to 15:30?
Nothing changes until you tap.
Proactive support connects your email, calendar and sleep.

Hi Tom, my 3pm clashes with school pick-up. Could we move to Thursday at 10? Happy to send the deck before.
Draft ready. Nothing sends until you tap Send.
Draft to Tom is ready. You also slept well, so tomorrow’s 7am run still makes sense.

Your board meeting is tomorrow at 9. I pulled the last thread with Tom and the open questions. Want a one-page brief?
The evening before a big meeting, Lucie pulls the last thread, the open questions and the files you haven’t opened, and offers a short brief.
See how Lucie helps organise your dayImport a ChatGPT export into Lucie’s memory, then review, edit or remove anything it keeps.
How Lucie’s memory works| Lucie | |||
|---|---|---|---|
| Type of product | Personal agent for errands | General AI assistant for writing, research and work | Personal AI for your whole life |
| Writing and research | YesYes | YesExcellent | YesDrafts, documents, and web comparisons with a link to each option |
| Via integrationGmail and other email; asks before sending by default | Via integrationReads Gmail through a connector | YesGmail, iCloud Mail and Outlook: inbox overview, drafts and follow-ups. You send | |
| Calendar | Via integrationConnects to calendar | Via integrationReads Google Calendar through a connector | YesGoogle, iCloud and Outlook calendars. Morning briefing and day-ahead plan |
| Taking actions | Requires approvalErrands on a cloud computer; asks before important actions by default | Requires approvalAgent mode on paid plans; asks before important steps | Requires approvalBooks tables, buys tickets, places orders, drafts replies and works on your Mac. Only after you confirm |
| Background agents | YesOne agent with its own cloud computer | LimitedAgent mode for one task at a time, on paid plans | YesMany agents that work on your goals in the background |
| Proactive help | YesWorks in the background on goals you give it and pings you when it needs you | LimitedMostly answers when you ask; you can schedule tasks to run later | YesProactive support reads your calendar, inbox, health and memory, and speaks up only when something matters |
| Personal memory | YesYes, per press | YesYes, manageable | YesRemembers what matters. You can review, edit or remove it, and import a ChatGPT export |
| Sleep insights | LimitedCan read Apple Health; dedicated sleep features not confirmed | LimitedChatGPT Health can read Apple Health (US, 18+) | YesSleep duration, stages and history, with patterns you can ask about |
| Workout support | Not currently supported | Not currently supported | YesWorkouts and a weekly plan around your recovery |
| Meal tracking | Not currently supported | Not currently supported | YesSend a photo of a meal for calories and macros, linked to your day |
| Breathwork and meditation | Not currently supported | Not currently supported | YesGuided breathing and meditation in the app |
| Focus and app blocking | Not currently supported | Not currently supported | YesFocus sessions, app and website blocking, daily allowances. Within iOS and macOS limits |
| Wearables | LimitedApple Health only | LimitedApple Health only, in the US | Via integrationApple Health, Oura, WHOOP, Garmin, Polar, Suunto, Fitbit, Google Health Connect |
| Platforms | Mobile, Mac, WhatsApp | Web, desktop, mobile | iPhone (iOS 18+) and Mac (macOS 14+, Apple silicon) |
| Lucie | |||
|---|---|---|---|
| Is advertising part of the business? | Meta is ad-funded. Muse chats and cloud-computer data are not shared with Meta’s ad systems, per Meta | YesAds on Free and Go since February 2026, starting in the US. None on Plus or Pro | NoNo ads, and it never sells your data. Paid by subscription |
| Can your chats train its models? | YesOn by default when you start using Muse, per its privacy page | YesOn by default on Free, Go, Plus and Pro. Health data is not used | NoNo. Lucie does not train on your chats |
| Can you opt out of training? | YesYes, under Settings > Data controls | YesSettings > Data controls, or Temporary Chat | Nothing to opt out of. You also choose what to connect and can disconnect any source |
| Can you delete your data? | YesDelete messages and files, ask it to forget, or reset Muse | YesDelete chats, memories or your whole account | YesEdit or remove memories; request deletion of your account and data |
| What does it connect to? | Email, calendar, Meta apps, Apple Health; a browser on its cloud computer | Gmail, Google Calendar, Drive, Slack and other apps; Apple Health in the US | Mail, calendars, contacts, tasks, wearables and Screen Time, each with its own permission |
| Where is data stored? | A dedicated cloud computer per user. Country not published | The US and other countries where its vendors are | Made and hosted in the EU: servers and team offices are in Europe. The holding company is in Delaware, US |
| What happens before it acts? | Requires approvalAsks before important actions by default; adjustable | Requires approvalAgent pauses for confirmation on high-impact actions | Requires approvalNothing is sent, booked or bought until you confirm |
Free with usage limits. Power $20/mo. Maximum $100/mo.
US only, adults 18+. Card needed at sign-up.
Free. Go $8/mo (may include ads). Plus $20/mo. Pro from $100/mo.
Widely available. Agent mode on paid plans. ChatGPT Health in the US, 18+.
7-day trial, then a subscription. See the App Store for prices where you live.
On the App Store and for Mac.
Lucie connects your body to your plans.
You slept well on most nights this week. The short ones were the nights you ate after 21:00. Want to try an earlier dinner tonight?
Yes, remind me at 19:00
Lucie looks at your sleep next to the rest of your life and points out what keeps showing up.
Explore sleep and recovery
Plenty of energy for your walk at 17:30.
Lucie gives you a rough idea of calories and protein, and how it fits the rest of your day.
Meta @muse dropped my car insurance by 71%. Seriously- only thing I changed was $300 deductible to $1000 deductible. pic.twitter.com/CEgWa5cl47
— Renewed Health (@Gramps_bloomers) November 4, 2026
$meta @Muse voice is superb!! Quietly rolled out and has been amazing to use. Can make outbound calls for reservations too 🎊
— Dhiraj (@dhiraj349) November 1, 2026
Maybe next thing is to get muse into iMessage/ WhatsApp and add to group chats ? Atleast WhatsApp?@kunalb11 @alexandr_wang
WTF, Meta!
— Mike Chan | Deep Ventures 🤘 (@mikewchan) October 21, 2026
Muse put the title of every shared chat into the web address, and those addresses ended up in public DNS records.
Security company Claroc found more than 6,800 shared Muse conversations with basically one search. They opened hundreds of them without logging in and…
No, not even close. Grok Bot is the only one who can actually do work without getting stuck.
— Zane Campbell (@zaneccampbell) November 4, 2026
I've had issues with Claude getting blocked on websites. Muse gets blocked on "click to verify you're not a robot." Grok Bot is the only one where I can set it and forget it.
I've…
So I bought this aged channel and it happened to be that it’s maxed on its subscription. Subscribed to over 350 channels and I thought of an easier way to unsubscribe to all because I couldn’t subscribe to my competitors. Decided to give the task to ChatGPT agent to do that for… pic.twitter.com/pMk6eH1bV5
— Emmanuel Desmond (@manueldesmondd) November 1, 2026
I used a ChatGPT agent to talk to sky on live chat and reduce my bill by £60 a month…
— James Smith (@therealhostman) November 4, 2026
Told my ChatGPT agent: "I need the biggest external drive you can find. Card's connected. Go buy it."
— Sina Estavi 🇮🇷 (@SinaEstavi) October 19, 2026
It searched, picked a 26TB WD, and placed the order on Amazon. Straight from my bank card.
Total time I spent: zero seconds.
My time is worth more than my money, so I'll take… pic.twitter.com/TbUaL6Ob2U
Agentic commerce is undeniably overhyped based on current usage
— Olivia Moore (@omooretweets) November 4, 2026
...but, I'd be willing to bet it's massively underhyped based on volume agents will drive in ~3-6 months.
And, if you're not optimizing your product (software, service, or physical good) for agents, you'll be left… https://t.co/PhbdCZutpA
Your inbox, calendar, sleep and workouts in one AI.
iPhone and Mac.
It depends on what you need. ChatGPT is better for writing, research and supervised agent tasks. Muse is built for errands and keeps working in the background. Check their current integrations, prices and approval rules before you choose.
Proactive support is how Lucie helps before you ask. It connects signals from your calendar, email, health and daily life, recognises what matters and suggests the next step. Anything it sends, books or changes waits for your yes.
Muse has a free plan with usage limits, plus Power at $20 a month and Maximum at $100 a month, per Meta’s help center.
Agent mode, on paid plans, can browse websites and fill in forms. It pauses for your confirmation on high-impact actions.
Yes, on the Free and Go plans, starting in the US in February 2026. Plus and Pro have no ads, per OpenAI.
Meta says Muse conversations and data on your Muse cloud computer are not shared with its ad systems. Training is on by default, and you can turn it off under Data controls.
No. Lucie does not train on your chats, never sells your data and has no ads. It is made and hosted in the EU, with servers and team offices in Europe.
Yes. Lucie can import a supported ChatGPT export into its memory. You can review and edit what it keeps.
How we compared. We read each product’s own website, help pages, terms and privacy policy, then reputable press where official pages were missing or unreachable. Anything we could not confirm is labelled. Lucie is our product, so we have tried to describe the others the way we would want to be described. The Lucie screens on this page are illustrations, not screenshots.