Use cases

Your policies, documents and health dates, understood and remembered.

Your Lucie

Lucie for health admin

Keep your health documents and insurance in one place, with Lucie remembering what’s covered and what to do next.

Use case 1 of 10

What does my insurance cover?

Allianz, 2026: dental once a year, physio six sessions a year, MRI needs pre-authorisation. Four physio sessions left.

Documents5, read by Lucie

Allianz policy 2026Dental once a year · physio 6 a year · MRI needs pre-authorisation

June bloodsVitamin D low, now supplemented · repeat in December

Knee MRIRepeat only if the pain returns

4 physio sessions leftCleaning due October

What health dates are coming up?

Four dates from your documents: flu jab in October, bloods in December, eye test in January, physio, four left.

Coming up4 dates from your documents

Flu jab

October

Bloods

December

Eye test

January

Physio

4 left

Tue 14 Oct, free after 14:00

What do my June bloods mean?

Read. Vitamin D is low and now supplemented; everything else is in range. Repeat in December, already in Coming up.

June bloodsRead

Vitamin Dlow, now supplemented

Iron, B12, thyroidin range

Cholesterolin range

Repeat in DecemberAdded to Coming up

Lucie explains what is on the page. Your doctor decides what it means for you.

Prepare me for the appointment with Dr Clara.

Tuesday 14:00. Bring the June bloods. Three questions you noted since July, and what changed: sleep is shorter, the knee is fine.

Dr ClaraTuesday 14:00

Bring

June bloodsvitamin D

Your questions since July

1Is the vitamin D dose right?

2Sleep has been shorter for six weeks

3The knee: repeat the MRI or not?

Shared to your phone

Here is my voice note from the car park. What did she say and what do I do now?

Vitamin D dose stays, repeat bloods in December, the knee is fine unless the pain returns. Two things to do; both are in Coming up.

Dr ClaraToday 14:00 · from your voice note

She said

Vitamin D dose staysrepeat bloods December

The knee is fineMRI only if the pain returns

To do

Book December bloodsadded to Coming up

Physio, four sessions leftuse two before November

Help me claim this physio invoice.

Physio invoice, 12 September, €68, session 3 of 6. Covered. The claim is prepared; you send it.

Physio invoice12 Sep

€68 · session 3 of 6One claim to send to Allianz

Covered: 6 a year3 left after this

Am I covered in Switzerland next week?

You are in Zürich from 2 to 4 October. Your policy covers emergency care abroad for trips under 30 days; Lucie kept the number to call.

Zürich2 to 4 October

Emergency care abroad: coveredTrips under 30 days · Allianz policy 2026

Number to call, kept with the trip

Policy number and the page, one tap away

Remind me before the pre-authorisation runs out.

Kept. The MRI pre-authorisation expires 14 November; Lucie brings it back on 1 November, with the form.

KeptFrom Allianz policy 2026

MRI pre-authorisation expires 14 November

LifeOS › PeopleDated

Brought back on 1 November, with the form

Keep track of Mum’s appointments and medication.

Mum: cardiology on 8 October, bloods in November, the blood-pressure tablets at 08:00 and 20:00. Lucie reminds you both.

MumYour people

8 Oct

Cardiologyyou are driving her

Nov

Bloodsbook by the 20th

Blood-pressure tablets08:00 and 20:00, both reminded

Her cardiology letterread, dates kept

Shared with your sister

Walk me through this letter from the council.

It asks for one thing: proof of address by 14 October. Your tenancy agreement is on file; Lucie has drafted the reply.

NextOne thing left

Sections 1 and 2done

Section 3: policy numberAllianz, on file

Sign and sendreply drafted

Policy number copied

A day with Lucie

For health admin.

Quietly present across the day. Not interrupting. Helping when it matters.

07:4009:1012:3015:0018:0021:30

07:40A letter in the post.

Handle this letter from the dentist.

Dentist letterRead

Cleaning due in OctoberYour policy covers one a year. Tuesday the 14th is free after 14:00.

Added to Coming upReply drafted

09:10Before booking.

What does my insurance cover?

Documents5, read by Lucie

Allianz policy 2026Dental once a year · physio 6 a year · MRI needs pre-authorisation

June bloodsVitamin D low, now supplemented · repeat in December

Knee MRIRepeat only if the pain returns

4 physio sessions leftCleaning due October

12:30After the session.

Claim this physio invoice.

Physio invoice12 Sep

€68 · session 3 of 6One claim to send to Allianz

Covered: 6 a year3 left after this

15:00Next week’s trip.

You are in Zürich from 2 October. Your policy covers emergency care abroad; the number to call is kept with the trip.

Zürich2 to 4 October

Emergency care abroad: coveredTrips under 30 days · Allianz policy 2026

Number to call, kept with the trip

Policy number and the page, one tap away

18:00Coming up.

Flu jab in October, bloods in December. Tuesday the 14th is free after 14:00 for the cleaning.

Coming up4 dates from your documents

Flu jab

October

Bloods

December

Eye test

January

Physio

4 left

Tue 14 Oct, free after 14:00

21:30Reflection.

What did I learn today?

ReflectionVoice

What did I learn today?

Voice · 1:30

Say it once. Lucie keeps it with the rest and brings the pattern back later.

Saved

Illustrative examples, built from what Lucie can do today.

Explore what else you can do.

Ask Lucie anything about your day, body, people or work.

What should I do today?

SleepShort night

5h 58m00:41 to 06:39

Deep48m

REM1h 12m

Recovery54

Today5 events